Delivery information
When buying glasses, sunglasses or contact lenses, you want them to arrive as soon as possible.
That's why Lentiamo's team of experts pulls out all the stops to make your shopping experience easier and safer than ever.
In most cases, we will send your parcel on the day you place your order. You will see the estimated shipping date after you have selected the parameters of the desired product. This allows you to easily forecast the arrival of your parcel.
Should you encounter any challenges during the ordering process, our dedicated customer service team is here to assist you. Feel free to reach out for prompt support in resolving any issues.
Find all further information about our delivery methods here. Happy shopping!
DELIVERY INFORMATION |
||
| Delivery method | Price | Delivery time |
|---|---|---|
| GLS |
3,99 € Free For orders above €59 |
4 – 5 working days |
| DHL Express / Pick up in person under 1 kg |
3,99 € |
1 – 2 working days |
| DHL Express / Pick up in person over 1 Kg | 5 € | 1 – 2 working days |
Show international delivery prices
We deliver to EU countries only. When shipping to an address outside Ireland, shipping costs depend on the weight of your order and the destination country, and will be shown when you checkout. Please note that international delivery times may be longer than usual and depend on the local postal services.
| Country | Price | Delivery period |
|---|---|---|
| Austria | €5.40 | 2 workdays |
| Belgium | €9.90 | 3 workdays |
| Croatia | €9.90 | 4 workdays |
| Cyprus | €9.90 | 2 workdays |
| Czech Republic | €5.40 | 1 workday |
| Denmark | €19.90 | 3 workdays |
| Estonia | €14.90 | 3 workdays |
| Finland | €14.90 | 5 workdays |
| France | €5.40 | 4 workdays |
| Germany | €5.40 | 3 workdays |
| Greece | €9.90 | 2 workdays |
| Hungary | €9.90 | 2 workdays |
| Italy | €5.40 | 3 workdays |
| Latvia | €14.90 | 3 workdays |
| Lithuania | €9.90 | 3 workdays |
| Luxembourg | €9.90 | 2 workdays |
| Malta | €18.90 | 1 workday |
| Monaco | €9.90 | 2 workdays |
| Netherlands | €5.40 | 3 workdays |
| Poland | €9.90 | 2 workdays |
| Portugal | €9.90 | 5 workdays |
| Romania | €5.40 | 2 workdays |
| Slovakia | €5.40 | 3 workdays |
| Slovenia | €9.90 | 4 workdays |
| Spain | €5.40 | 3 workdays |
| Sweden | €9.90 | 4 workdays |
| Switzerland | €14.90 | 4 workdays |
| United Kingdom | €5.40 | 3 workdays |
GLS
When making an order and choosing delivery by GLS before 12:30 p.m., the parcel will be delivered to the customer within 4–5 working days. For orders placed after 12:30 p.m., add a business day to the estimated delivery time.
If the first delivery attempt fails, the customer has to arrange redelivery. If the customer will not be home twice, GLS will take the parcel to the nearest post office, where it will be kept for 5 days.
DHL Express / Pick-up Points
When making an order and choosing delivery by DHL before 12:30 pm, the parcel will be delivered to the customer within 1–2 working days. It is possible to choose between the delivery to the address or a DHL Express pick-up point. A higher price may be charged for some remote locations. The surcharge will be communicated, where applicable, at the time of checkout.
You can easily pick up your parcel at a DHL Express Service Point! You can select the parcel pick-up location that suits you best.
In keeping with our environmental policy, we aim to keep the packaging to a minimum. This means we avoid splitting orders, and we will only dispatch products when the whole order is ready. However, orders with multiple items can be split at no extra postage cost upon request.
We carefully pack contact lenses, eyeglasses, sunglasses, solutions, and all other products. We use strong envelopes, bubble protection, or specially reinforced boxes. These methods minimise as far as possible the risk of damage of goods during transport.
In case of difficulties with shipping, feel free to contact us. We will do what we can to help you get your items!
Orders can also be delivered abroad, but only to EU countries, including the UK, Malta and Switzerland. Simply select the destination country when ordering.
Please note that deliveries to Northern Ireland might take longer and incur additional postage fees.
Please note that for the moment we do NOT deliver to the Canary Islands, Isle of Man, Faroe Islands, and the Channel Islands. We also do not provide international delivery to the United States.
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