Delivery and payment information
That's why Lentiamo's team of experts pulls out all the stops to make your shopping experience easier and safer than ever.
Choose from a range of secure payment methods and have your order delivered to your door in no time. In most cases, we will send your parcel on the day you place your order. You will see the estimated shipping date after you have selected the parameters of the desired product. This allows you to easily forecast the arrival of your parcel.
Find all further information about our delivery and payment methods here. Happy shopping!
|Delivery method||Price||Delivery time||Free|
|AnPost||€3.98||2 – 3 working days||For orders above €59 and for all glasses|
|DHL Express||0kg - 1kg: €7.90 / 1kg - 1.5kg: €11.90 / over 1.5kg: €15.90||1 – 2 working days||
|Pick up in person||€7.90||1 – 2 working days||
We deliver to EU countries only. When shipping to an address outside Ireland, shipping costs depend on the weight of your order and the destination country, and will be shown when you checkout. Please note that international delivery times may be longer than usual and depend on the local postal services.
|Czech Republic||€5.40||1 workday|
|United Kingdom||€5.40||3 workdays|
When making an order and choosing delivery by AnPost before 12:45 p.m., the parcel will be delivered to the customer within 2–3 working days. For orders placed after 12:45 p.m., add a business day to the estimated delivery time.
If the first delivery attempt fails, the customer has to arrange redelivery. If the customer will not be home twice, AnPost will take the parcel to the nearest post office, where it will be kept for 5 days.
When making an order and choosing delivery by DHL before 12:45 pm, the parcel will be delivered to the customer within 1–2 working days.
In keeping with our environmental policy, we aim to keep the packaging to a minimum. This means we avoid splitting orders and we will only dispatch products when the whole order is ready. However, orders with multiple items can be split at no extra postage cost upon request.
We carefully pack contact lenses, eyeglasses, sunglasses, solutions, and all other products. We use strong envelopes, bubble protection, or specially reinforced boxes. These methods minimise as far as possible the risk of damage of goods during transport.
Please note that deliveries to Northern Ireland might take longer and incur additional postage fees.
At Lentiamo, you can choose to securely pay for your order with a credit, debit card or through PayPal.
Credit or debit card
When you complete your order and pay by credit or debit card, you’ll be redirected to the 3D Secure gateway. Payment information is processed directly by the gateway application and data transfer from your computer is secured by an encrypted algorithm.
If you use PayPal's online payment gateway, the money will be transferred immediately from your PayPal account to ours.
Apply Pay is only available using the Safari browser. If you choose this payment method, don't forget to check that the address stored on your app is correct and up-to-date. Our system will automatically extract your address from Apple Pay to determine where to deliver your order.
We care about the environment and work as sustainably as possible.
To reduce paper wastage, we send invoices attached to emails, rather than in print. If you need a paper copy of your invoice, please print out your PDF attachment, or just let us know.
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